Module

WhatsApp Service Agent

Answer every customer in seconds, day or night, without adding headcount.

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The problem

Customers ask simple questions after hours and on weekends, and every unanswered message chips away at how safe they feel with you.

What we build

24/7 answers to routine questions, in your customer's language

Order and account status lookups, pulled live from your systems

Structured tickets and escalation to a human for anything complex

A record of every conversation, feeding into the health score

How it connects to the Retention Engine

Every conversation feeds sentiment into the health score, so a customer's tone becomes a signal, not just a transcript.

Find out where your customers are slipping away.

A Retention Diagnostic maps your lifecycle, your data, and your biggest churn risks in under two weeks.

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